While consumers are demanding the ability to pay companies using their mobile device, many businesses still struggle to offer a seamless, user-friendly mobile payment experience that strengthens their brand. At the root of these challenges is often a failure to clearly define and execute on the desired customer experience. Defining and designing the desired customer…
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By Sharon Rosa-Bohrer Whether it’s the transition from brick-and-mortar stores to online shopping or vice versa, or the in-store transformation to an immersive retail experience, fintech (financial services technology) plays an integral role. Current retail trends show that 51% of Americans prefer online shopping, while e-commerce is growing at 23% each year. This trend will…
For the first time ever, more merchants support mobile apps than a dedicated mobile website for online shopping. This insight is according to Kount’s 2018 Mobile Payments and Fraud Report. This staggering fact illustrates the type of dynamic changes taking place within the mobile channel. This year’s results uncovered critical findings for payment options,…
by Grubhub & PayPal Mobile devices have changed how we interact with the world around us. From posting photos in the moment, interacting with five different apps to communicate with our friends and family, or how we shop for anything imaginable, we’re able to browse, purchase, share – you name it – with a simple…
Year 2017 statistics show that there are 48.1 million mobile payment users in America and research predicts that this number is likely to increase to 74.9 million by year 2022. A quick look at the data suggests that we may be headed to a cashless society. While you may think that the need to invest…