Capitalizing on the Generative AI Opportunity By: Kate Drew, CCG Catalyst Artificial intelligence (AI) is everywhere. Not only in banking but also across industries, everyone is talking about how they can capitalize on it. Importantly, this is not because the technology is new — far from it. Traditional AI-based technologies like machine learning and natural language…
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How Agentic AI Will Transform Banking (and Banks) The technology is developing at warp speed as it promises to increase efficiencies and reduce costs. That’s creating winners and losers in the banking industry. By Lynnley Browning Reports of China’s low-cost AI model, DeepSeek, have stunned fintechs and chipmakers that make the hardware for artificial intelligence, but…
NRF Wrap 2025 by Tom McCole After surviving a treacherous “Georgia blizzard” with snowfall reaching a frightening 1.5 inches, I made my way safely to the Atlanta airport. Destination: The National Retail Federation convocation in New York City. This is my 25th year of attending this event and I can declare emphatically my favorite so…
Where AI Is Now and Where It’s Going in the Next 5 Years John Dittig, MicroTouch Global VP, Business Development and Partnerships Although it’s hard to imagine the interest and investment in artificial intelligence (AI) rising to higher levels than they are right now, business leaders need to brace for much more to come. During…
ETA Industry Affairs Announces Creation of the ISV Committee with Goals & Outlook for 2024 ISVs play a pivotal role in driving the industry forward with disruptive solutions that are changing the relationship between consumers, businesses, and how they pay. Why it matters: Small businesses are increasingly using at least one value-added service, and interest is…