The Quick Service Restaurant (QSR) industry has been witnessing significant changes over the years. Increased competition, rapidly advancing technologies, consumer expectations, concerns over environmental sustainability and changing preferences towards healthy food are only some of the factors which have driven growth, adding a modern twist to the traditional dining experience. With the COVID-19 pandemic accelerating…
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Merchants are having to up their game and redesign and restructure every aspect of the customer journey as the world around them is rapidly shifting to digital channels due to both consumer demand and the global pandemic. Part of this is payments which has remained relatively unchanged for years. But it has meant that brands…
As CEOs from numerous industries respond to the Jan. 6, 2021, attack on Capitol Hill, payments and security leaders noted that security breaches are not limited to the digital world. In a Jan. 11, 2020, interview with The Green Sheet, Jodie Kelley, CEO of the Electronic Transactions Association, reflected on the current state of affairs at…
MPC: The Digital Commerce Event opened its annual call for speakers on Jan. 4, 2021, in preparation for its 11th annual symposium. MPC conference committee members will review prospective presenters’ applications postmarked on or before Jan. 22. The exclusive event will be held in August 2021, according to Marla Ellerman, executive director at MPC. In…