Written by Sharon Rosa-Bohrer In our age of instant gratification, any tool that makes the customer’s life easier makes for a happier customer and a more competitive merchant. With the fast uptake of fintech changing economies around the world and our reliance on mobile devices, customers always have powerful purchasing technology at their fingertips.…
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Written by Sharon Rosa-Bohrer Artificial intelligence (AI) is a term that used to conjure up the image of some futuristic, sci-fi computer- driven technology, until Siri, Cortana, Alexa, and Google Assistant made AI mainstream. With human-like capabilities and an advanced algorithm, AI offers better speed and reliability at a lower cost than human counterparts.…
For the first time in America, you can now order a burger and pay with your face, while Flippy the hamburger flipping robot makes your burger in the kitchen. Are we giving up our privacy for convenience?
Written by Shin Park It seems that as automation and new innovative technologies facilitate daily life, the more it tries us as humans when our patience is tested. Specifically, it seems as though waiting for something we are ready for sours an otherwise pleasant experience. That’s why companies are constantly trying to improve the customer…
Written by Sharon Rosa-Bohrer No business is immune to a data breaches. There were 1,293 total data breaches worldwide in 2017, totaling 174 million records. This is an increase of 45% from 2016. This trend is expected to continue. Being hacked isn’t a matter of if- it’s when. With the rise in mobile app…