Consumers’ love affair with dining out was strained during the global pandemic, but the relationship didn’t end altogether. Instead of going out to eat, consumers took their food to go or had it delivered. Restaurants had to adapt quickly to new expectations. Those that didn’t got left behind. Our research shows just how much consumer…

It’s rare to see a shopping cart filled with groceries, clothing or home goods left behind in a brick-and- mortar store, but online, it happens all the time. Amid the surge in e-commerce, cart abandonment rates remain high across the restaurant, retail and services industries – an estimated $4 trillion worth of goods were abandoned online…

We learned a long time ago that consumer preferences differed by demographics and geography. But consumer behavior in online shopping changed dramatically in the last few years, due in large part to COVID-19. As retailers reflect on the impact of quarantines and lengthy shutdowns, they’re also anticipating how consumers will act in the future. Will…

US Bank recently published “4 ways to make practical use of real-time payments,” highlighting how faster payments are enriching the lives of consumers and service providers.  In addition to showing the power of collaborative technologies at work, these examples illustrate how far we’ve progressed in payments and financial services, due in no small part to…