How Broadvoice | GoContact’s CCaaS Transforms Credit Union Member Onboarding and Staff Support By: Daniel Pulgarin Picture this: Sarah walks into Coastal Community Credit Union on a busy Saturday morning, excited to open her first account after years of banking with a large national bank. Instead of waiting in line for 30 minutes, she’s greeted…
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Ferne Glemby Sells CardPlus Empower After Nearly 30 Years; Pete Philomey Named CEO and Rebrands Company as CardPlus Merchant Services Edgewater, NJ — After nearly three decades of leadership, Ferne Glemby, the longtime owner of CardPlus Empower, has officially sold the independent sales organization (ISO) to Pete Philomey, effective July 1, 2025. Under Pete’s leadership, the company has been rebranded…
All Hail Retail Now 2025! by Tom McCole In the commerce technology world today, there are more trade shows and conferences for resellers now than ever before. Retail, restaurant, kiosk, hotel, payment, convenience store, grocery, security, and other events offer immense value to both exhibitors and resellers. For some, these convocations present a year-round information…
How Alacriti Is Helping Financial Institutions Win with Instant Payments by Tedd Huff There are a lot of opinions about what’s next in payments. Most aren’t grounded in what financial institutions are actually doing. Here’s what actually matters: banks and credit unions are expected to do more, faster; Customers want access on demand; Regulators expect…
Transact 2025 Wrap Up by Tom McCole This year’s ETA Transact event was simply the best payments industry event ever. It is a dynamic time to be in this industry with the unrelenting rate of advancements in mobile payments, kiosks, identity verification, self-checkout all other areas of the POS business. The ETA staff’s educational speaker…