Technology has several goals for retail banks, including the migration of transactions and sales to digital channels, 24/7 customer access for every interaction, a personalized approach to sales, and a unified, omnichannel user experience—meaning that customers have a seamless experience whether they are online, on an app, or in the branch. Micro Branch is a…

  Aug. 22-24, 2022 | Westin Atlanta Perimeter North   Join us, with our Atlanta Chapter and in partnership with the MPC Digital Commerce Event, for special education and networking events at MPC22! Log in to receive a FREE registration with promo code: WNET22100.   Engage with Wnet at MPC22: August 22 | 3:50-4:25 pm: The Power of Minority Transactions Panel moderated…

Q&A with Nick Hughes, Head of Growth, GoCart Nick Hughes is GoCart’s head of growth, and has an extensive background in payments, e-commerce, and SMB software. He is passionate about client and consumer experience. Q: So Nick, tell us about some of the big changes that restaurants have seen over the past couple years. A:…

Consumers’ love affair with dining out was strained during the global pandemic, but the relationship didn’t end altogether. Instead of going out to eat, consumers took their food to go or had it delivered. Restaurants had to adapt quickly to new expectations. Those that didn’t got left behind. Our research shows just how much consumer…

It’s rare to see a shopping cart filled with groceries, clothing or home goods left behind in a brick-and- mortar store, but online, it happens all the time. Amid the surge in e-commerce, cart abandonment rates remain high across the restaurant, retail and services industries – an estimated $4 trillion worth of goods were abandoned online…