Fantastic FinTechs – Mobile Commerce Companies Leading the Way
by Tom McCole
It is visible everywhere that the next generation of mobile commerce technology is here. The covid pandemic with all its disruptions and unwanted challenges, brought the adoption of new customer service technologies to the forefront. No one wanted to touch payment terminals nor PIN pads for fear of contracting the latest COVID strain. Consumers soon realized that they could use their chip card, cell phone, or smartwatch for hygienic tap n’ go payments.
Simultaneously, smart merchants and restaurant operators provided better and faster ways to order and pay using tablets and self-order stations with contactless payments. In reality, they were forced to adapt new methods due to the shortage of willing and affordable workers. Retailers embraced mobile tablets for their associates that could take orders, check inventory, accept payment, and ship products from anywhere in the store. Quick-serv and fast casual restaurants pioneered self-order tablet kiosks and put mobile tablets in the hands of their associates for a fresh and more efficient customer experience.
One tablet development leader in this customer engagement revolution, Aava Mobile from Finland, created a line of ruggedized Android and Windows tablets under the oona brand name. Aava’s engineering talent originally came from the Nokia cell phone group with significant design experience focusing on usability and durability. They developed their handheld tablets to their IP 65 standard, which is drop-rated at 1 meter, along with being water and dust-resistant. Most important for card payments, they placed their contactless reader front and center on the screen for foolproof tap n’ go payments every time.
The oona tablets also offer an array of accessories for retailers, restaurant operators, and field service companies. They include multiple charger options, bar code scanner frame, add-on battery pack, grips & straps, and add-on rear mounts for Verifone, Equinox, and Ingenico handheld PIN pads for legacy card transactions.
But wait there’s more! oona also offers a 22” Android “tablet” for self-order/self-pay kiosks. The oona 22 is the perfect size for product displays, menus, shipping kiosks, hotel check-in/out, or any other unattended mandate. The 22’s contactless card reader is again placed front and center for convenient and reliable payment transactions.
All oona tablets are very competitively priced and come with a one-year warranty. They also provide a three-year extended warranty option for additional cost. For more information visit oona-solution.com or contact Peter.Charland@oona-solution.com/.
Tom McCole
