RetailNow 2025 Caesar’s Palace Wrap-up
by Tom McCole
Well, don’t say I didn’t tell you about RetailNow 25 in my last post. It was the absolute best POS reseller convocation ever! The event attracted 174, exhibitors, the most since the pre-COVID pandemic days. The vendors displayed their latest solutions for cybersecurity, emerging AI technologies, mobile POS, cloud technologies, MPoC tap-to-pay payments, managed services, and more. Hardware manufacturers from around the globe presented the latest electronic technology tools for retail, restaurants, self-checkout, and other business operations to inspire the more than 1600 reseller attendees.
Jim Roddy & Jeff Riley leading the RSPA
Since 1948, the RSPA and its predecessor organizations, SDA and ICRDA, have brought resellers together to educate their members regarding the latest industry trends and technologies. Originally, the membership sold cash registers, paper rolls, and provided on-site service, so the educational content was limited by the mechanical technology of the time. Dealers back then would willingly share their sales secrets regarding their installation successes because the industry was so localized. They didn’t have to worry about significant competition. Fast forward to now, and competition comes from all directions. RetailNow 25 provides an event where dealers, ISVs, payment processors, and hardware companies share the value of working closely together to develop new partnerships to serve the complex needs of today’s merchants.
New-age Romans from Spacepole
RSPA staff put together a strong list of insightful education sessions covering the hot topics of today (and tomorrow). Most of the reseller attendees were in search of new products and services to provide an edge for their merchant base. Education sessions like “Why AI is the future of retail tech; The omni-channel opportunity: AI customer experience and the human touch; partnering with trusted ISVs and solution partners in areas beyond POS and payments, such as labor management, digital ordering, loyalty, kiosks, omni channel shopping and payments, and other high-value vendors in the ever-growing merchant tech stack.
If you want to prepare yourself and your business for the “next best tech,” do yourself a favor and come to RetailNow 2026 to be held at Caesar’s Forum in Fabulous Las Vegas.
Tom McCole is a veteran payment technology executive and business development consultant based in Atlanta.
Contact: Tom@mmtmagonline.com
