MPC Interviews John Newton of Aperia Compliance
Please state your name, title, company, and email address to provide to prospective partners and customers interested in receiving more information.
John Newton, VP of Sales
Aperia Compliance
info@aperiacompliance
How are you different than other brands in your space?
Aperia Compliance is more than a platform — we’re a partner. With a fully white-labeled solution, U.S.-based call center, and hands-on support, we do the heavy lifting for our partners. Unlike others, we don’t just keep merchants safe — we help partners grow revenue by adding curated, compliance-adjacent products that bring value to their portfolios.
How would you describe your value proposition to prospective customers and channel partners?
We simplify compliance for merchants with easy-to-use tools and human support, while partners gain a trusted extension of their team. This doesn’t just reduce compliance risk — it creates an ecosystem focused on security. In turn, our channel partners can extend security and compliance solutions to their customer base without intensive and costly development investments. In short: we help partners grow by decreasing their time to market.
What recent challenges have your company’s leadership faced and how did you overcome them?
Rapidly changing regulations and overwhelmed merchants pushed us to lean into our biggest strength: support. With our parent company based in Vienna, we expanded our compliance center into new languages and geographies, making compliance more accessible for a truly global merchant base.
What recent milestone have you achieved and why is it significant?
a. Call Center:
We cut merchant wait times in half from 36 seconds last year to 17 seconds today — allowing merchants to get support faster and minimize downtime.
b. We’ve grown our international business about 20% since being acquired by IXOPay
What near-term opportunities will 2025 present to you and your team?
2025 is about expanding beyond PCI to create a broader security environment as the threat landscape evolves. We’re rolling out new enhancements, integrations, and products that reflect how today’s merchants — like consumers — expect seamless, secure, always-on protection. A big part of this evolution is a risk-based approach — identifying and scoring risks, then managing them at the portfolio level through a dashboard that helps partners focus where it matters most.
What’s a key trend for your industry in 2025, and why do you think it’s important?
A key trend in 2025 is the shift from standalone compliance to a broader security environment built around PCI. As the threat landscape evolves, merchants expect real-time protection and partners who can deliver both compliance and security in one seamless experience. This convergence turns compliance from a checkbox into a competitive advantage — and positions partners to grow revenue while keeping portfolios safe.
