The Green Sheet has been following AI’s steady evolution from digital assistants that performed basic tasks to self-directed artificial intelligence that can make split-second decisions to thwart fraud, generate instant proposals and more.
Technology leaders chart AI’s remarkable journey to self-awareness in “AI’s evolution: from predictive to prescriptive,” in Issue 21:09:01 of The Green Sheet.
“Twenty years ago, artificial intelligence (AI) was considered a breakthrough technology; today, AI is an integral part of connected commerce. Next-generation AI models are more autonomous than early models and frequently make decisions independently of humans. Their ability to parse anomalous behavior from massive data sets makes them invaluable to numerous endeavors from fraud prevention to financial services.
The Green Sheet interviewed technology leaders who leverage advanced AI technologies to protect the commerce value chain and improve the customer experience. In this article, they detail AI’s remarkable evolution and offer insights into the increasingly sophisticated interplay between predictive AI machines and their human creators. Read more at http://www.greensheet.com/emagazine.php?article_id=6715
The journey continues in “AI-powered statement analysis,” which examines AI’s role in creating on-the-spot proposals and detailed analysis.
“Speed is fomenting more competition than price in today’s tech-driven merchant services sector, where instant approvals, quotations and real-time payments are replacing traditional methods of underwriting and risk management. In this climate, merchant statement analysis, the industry standard for measuring acquirer pricing, performance and efficiencies, has evolved from a lengthy review process to instant quotes and on-the-spot proposals.
Advanced feedback loops, composed of human analysts and advanced automated technologies, enable merchant level salespeople (MLSs) to quote prospects during an initial sales call, bringing back the coveted one-call close. The Green Sheet interviewed payments industry experts for a firsthand look at machine and human collaborations that drive merchant statement analytics. Read more at http://www.greensheet.com/emagazine.php?article_id=6741
How are you and your company using AI to drive continuous process improvement? Share your evolutionary stories with Marla Ellerman, executive director, The MPC Digital Commerce Event by emailing marla@mpcevent.com.
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Author
Dale S. Laszig, principal at DSL Direct LLC, is content director at MPC Digital Commerce and senior staff writer at The Green Sheet. She specializes in digital commerce trends and emerging payment technologies and can be reached at dale@dsldirectllc.com.
